Our Family
Evolve is headed up by senior experienced property professionals, our CEO, Mr Benjamin Hume Ba(Hons) MARLA MTPI AssocRICS CertCIH & senior department heads. Our senior team have a combined 50 years property management experience between them, working in small, middle-sized and national agencies, so we know what you should expect from an independent regional managing agent.
Our Award-Winning Senior Management Team
Our CEO, Benjamin Hume Ba(Hons) MARLA MTPI AssocRICS CertCIH, is a fully qualified lettings property management with the Association of Residential Letting Agents, a fully trained and qualified member of The Property Institute & an elected associate surveyor with the Royal Institute of Chartered Surveyors. Unlike a lot of our competitors this means the business owner is the technical lead and not left to senior property managers, allowing for a comprehensive and knowledgeable top-down approach, ensuring the decisions we make in the business are the right ones to protect and benefit our clients in this ever-changing industry. In his spare time Benjamin enjoys kayaking, motorcycling and landscape gardening (which is an advantage when tendering for grounds maintenance contracts at our sites!)
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Our COO, Helen Macrae MTPI AssocRICS, is an award-winning, fully trained and qualified member of The Property Institute & an elected associate surveyor with the Royal Institute of Chartered Surveyors. Helen is our compliance and technical manager who looks after the fire safety, health & safety assessments such as lift reports, asbestos, etc. and makes sure your homes and investments are safe and secure.
Helen also heads up our major works department and works with our teams of surveyors to ensure major works projects are managed correctly, to budget and the residents are happy. Helen is based in our Southampton office but is often out and about at our various sites to ensure technical safety compliance is maintained.
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Our CFO, Helen Needham, Helen has worked as a company accountant and service charge accountant for many years and worked specifically in the residential lettings and residential service charge accounts sectors in recent years, along with decades of corporate finance experience and stewardship. Helen has helped to shape our accountancy practices within Evolve since the inception of the business and has worked closely with Qube, our software provider to introduce and test new advances in service charge financial management.
Helen’s role is to help us steer the corporate financial affairs for Evolve, ensuring we strike a healthy balance of income vs. expenditure on training, staff and development. Helen in her spare time enjoys swimming and New Forest breaks.
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Our Award-Winning Property Management Team
SENIOR PROPERTY MANAGER Kirsty Marshall MTPI joined us to help manage our Hampshire & Wiltshire portfolio consisting of a number of large estates and tower blocks. Kirsty has worked in the industry quite some years and is a great people manager and is well respected by her clients for communication and maintenance management. Kirsty looks after our Hampshire properties. In her spare time she is an avid music lover and often goes to live concerns, spending time with her two children and enjoys her twice-weekly Boogie Bounce! Kirsty is based out of our Southampton office.
Kirsty’s Contact Details: Email: Click Here! Tel: 02382 359810
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SENIOR PROPERTY MANAGER Lizzy Ellis MTPI AssocRICS joined us in 2024 to help us run our growing Large & Complex portfolio, consisting of 500+ property estates, qualifying high-rise properties that fall under new government rules, High-Net-Worth clients, and any complex estates where an experienced communicator & property manager is needed. Lizzy is based out of our Ringwood & Weymouth offices, spending time to ensure those biggest tasks are managed proactively and with an ever-changing regulatory environment, she is ensuring the rest of the team have the support they need. In her spare time she enjoys time out with the kids in theme parks and other equally exciting outings and locations.
Lizzy’s Contact Details: Email: Click Here! Tel: 01425 206 595
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SENIOR PROPERTY MANAGER Arran Southern MTPI MARLA AssocRICS joined us in 2024 to take charge of our growing North Hampshire & London clients. He also coordinates our major works department, any major insurance claims, planned maintenance programs and insurance reinstatement costs assessments. These are all building surveying related tasks as their passion for the built-environment and experience, has allowed him to sharpen those skills, and with our support, we hope to help him achieve full chartered status with RICS in due time.
Arran’s Contact Details: Email: Click Here! Tel: 02037 639 639
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PROPERTY MANAGER Rob Morey ATPI joined us in 2024 to look after our Dorset & Wiltshire clients. Rob lives locally to the area, knows the contractors, understands the demands and needs from clients from Bournemouth sea-facing sites to rural Wiltshire estates. He has worked in the industry enough years to understand the communication and expectation standards that our clients require and expect. Rob is ably assisted by Chloe Couzens as his property management assistant.
Rob’s Contact Details: Email: Click Here! Tel: 01425 209 595
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PROPERTY MANAGEMENT ASSISTANT Sophie Rolt, Sophie provides administrative support to our property managers, specifically two of our property managers Rob & Arran, and the portfolios within that. This is to allow our property managers to focus on their contact with clients, with a dedicated support network. Sophie has worked in residential property for nearly a decade and has worked with many leaseholders, freeholders and portfolio investors in the management of their properties, so is ready and able to step up and support the team.
Sophie’s Contact Details: Email: Click Here! Tel: 01425 206595
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PROPERTY MANAGEMENT ASSISTANT Sally Reynolds, Sally provides administrative support for Lizzy Ellis and her portfolio, the two of them are the subject matter experts for some of our largest and complex sites in the portfolio. Sally looks after the maintenance workflows so that Lizzy can focus on contact with clients, with a dedicated support network. Sally has worked in national and regional managing agencies for many years and has substantial experience providing excellent support to property managers and can work independently, ensuring Lizzy’s portfolio is cultivated and cared for to our award-winning standards of management.
Sally’s Contact Details: Email: Click Here! Tel: 01425 206595
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PROPERTY MANAGEMENT ASSISTANT Lisa Kennard, Lisa provides administrative support for Kirsty Marshall and her portfolio, the two of them are the subject matter experts for our largest and complex site in the portfolio, in Port Solent. Lisa looks after the maintenance workflows so that Kirsty can focus on contact with clients, with a dedicated support network. Lisa has worked in national and regional managing agencies for a long time, providing excellent administrative support to property managers and can work independently. Lisa is loved by her clients and has been a key figure on helping us onboard our largest client & their continued management.
Lisa’s Contact Details: Email: Click Here! Tel: 02382 359810
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COMPLIANCE COORDINATOR Byron Cooper, Byron provides much needed support to the team in receiving and processing the many health & safety and fire safety reports and assessments we receive every day. These reports and their recommendations are processed and the tasks given to the property managers to complete, with an oversight by Byron and Helen Macrae. In his spare time Byron takes part in professional sim racing leagues and is an avid traveller and trekker.
Byron’s Contact Details: Email: Click Here!
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Our Service Charge Accounts Team
SERVICE CHARGE ACCOUNTANT Lewis Fuszard, joined us in 2024 to reshape our accounts department. Following a transition from a smaller less complex agency, to one with many clients with 300+ properties, we need the best we could get in the industry and Lewis along with Josh, we have a superstar duo. With over a decade of experience on Qube, our financial management system and working with national house builders and agents, they are experienced to help us get the most from our systems, constantly changing our processes when regulations change, and ensuring our reporting and year-end accounts are spot on, including timely payments to suppliers. Lewis looks after Lizzy’s and Arran’s portfolio financial arrangements & reporting
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SERVICE CHARGE ACCOUNTANT Josh Moran, joined us also in 2024, having worked with Lewis for many years in similar roles. Josh has a keen eye and has been instrumental in helping us deal with new clients onboarding correctly, having seen first-hand the state of handovers from larger agencies, he knows what to look for, to ensure our clients get the smoothest possible onboarding experience. Josh is our expert on our management portal Dwellant, and has been working to streamline those systems to ensure a quick and easy process for invoicing and customer balance availability. Josh looks after Rob’s and Kirsty’s portfolio financial arrangements & reporting.
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Service Charge Accounts Assistant Gabriel Reynolds joined us to support our accountancy team in our head office in their day-to-day tasks and to assist the property management team. He has sought a career in service charge accountancy having worked as a junior accountancy member and is now ready to come on as a full time assistant in our Ringwood office. They are experienced with the service charge world and it’s behaviour and is going to help look after our company secretary department and statutory filings.
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VACANCIES
We’re always interested to hear from passionate property professionals at all levels, if we don’t have vacancies now, we will keep your details on record if you wish and notify you when positions open. Contact Us!
‘Evolve Block & Estate Management Ltd’ is a proud regulated 
Member No: 793115