Our Family
Evolve is headed up by senior experienced property professionals, our Managing Director, Mr Benjamin Hume Ba(Hons) MARLA MIRPM AssocRICS & senior department heads. Benjamin has worked in residential property management for over 12 years, having started his career as a residential lettings property manager and still provides lettings management consultancy, which means we are able to offer our leaseholders advice on their tenancies and help when things go wrong!
Senior Management Team
Our CEO, Benjamin Hume Ba(Hons) MARLA MIRPM AssocRICS CertCIH, is a fully qualified lettings property management with the Association of Residential Letting Agents, a fully trained and qualified member of the Institute of Residential Property Management & an elected associate surveyor with the Royal Institute of Chartered Surveyors. Unlike a lot of our competitors this means the business owner is the technical lead and not left to senior property managers, allowing for a comprehensive and knowledgeable top-down approach, ensuring the decisions we make in the business are the right ones to protect and benefit our clients in this ever-changing industry. In his spare time Benjamin enjoys kayaking, motorcycling and landscape gardening (which is an advantage when tendering for grounds maintenance contracts at our sites!)
Ben’s Contact Details: Email: Click Here! Tel: 01425 206595
Our Chief Operations Officer, Helen Macrae MIRPM AssocRICS, is an award-winning, fully trained and qualified member of the Institute of Residential Property Management & an elected associate surveyor with the Royal Institute of Chartered Surveyors. Helen is our compliance and technical manager who looks after the fire safety, health & safety assessments such as lift reports, asbestos, etc. and makes sure your homes and investments are safe and secure.
Helen also heads up our major works department and works with our teams of surveyors to ensure major works projects are managed correctly, to budget and the residents are happy. Helen is based in our Southampton office but is often out and about at our various sites to ensure technical safety compliance is maintained.
Helen’s Contact Details: Email: Click Here! Tel: 02382 359810
Senior Service Charge Accountant Helen Needham, Helen has worked as a company accountant and service charge accountant for many years and worked specifically in the residential lettings and residential service charge accounts sectors. Helen has helped to shape our accountancy practices within Evolve and has worked closely with Qube, our software provider to introduce and test new advances in service charge financial management.
Helen’s Contact Details: Email: Click Here! Tel: 02382 359810
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Our Team Profiles
Senior Property Manager Sarah Belsham MIRPM AssocRICS joined us in 2022 as an award-winning team superstar to help manage a growing property portfolio to ensure we provide the best service to our clients as we can. Sarah has worked in the property management industry for 20+ years and is a respected property manager and looks after our large & complex sites as well as our growing London portfolio. In her spare time she enjoys films, books (Tudor history!) and being with her family.
Sarah’s Contact Details: Email: Click Here! Tel: 020 3763 9639
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Senior Property Manager Kirsty Marshall MIRPM joined us to help manage our Hampshire & Wiltshire portfolio consisting of a number of large estates and tower blocks. Kirsty has worked in the industry quite some years and is a great people manager and is well respected by her clients for communication and maintenance management. Kirsty looks after our Hampshire properties. In her spare time she is an avid music lover and often goes to live concerns, spending time with her two children and enjoys her twice-weekly Boogie Bounce! Kirsty is based out of our Southampton office.
Kirsty’s Contact Details: Email: Click Here! Tel: 02382 359810
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Service Charge Accountant Rachel Jessop, Rachel joined us in 2023 and has been working in service charge accounts for 4 years now, starting as a purchase ledger, then sales ledger and working her way up to service charge accountant. This has given her a great advantage for understanding tenant and supplier needs. It also means she can sympathise and advise through each stage of the service charge accounting process. In her spare time she enjoys reading light hearted crime books, trying new crafts and cooking a mean meal. Rachel studied archaeological and forensic sciences at university so not only would she have a keen eye on a crime scene, but has a keen eye for your accounts also!
Rachel’s Contact Details: Email: Click Here! Tel: 01425 206595
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Property Manager & Mobilisation Coordinator James Bond joined us in 2023 following a period of growth and the need for new superstar property managers in our team to look after a growing client base. James has substantial experience onboarding new clients, from brand new developments to tricky handovers from outgoing agents so will be overseeing the process of new clients joining us. James will be managing sites in Dorset and Wiltshire and is based out of our Ringwood & Weymouth offices.
In his spare time he is a bit of a car enthusiast, enjoys spending time with family and is a bit of a tech-head and enjoys the latest consumer technology.
James’s Contact Details: Email: Click Here! Tel: 01425 206595
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Junior Property Manager Chantelle Monks joined us to support our property managers in their day-to-day tasks and to assist the sales and transfers team, and has been recognised as a shining example as a property manager, she was promoted to the role of property manager and we are helping to support her with IRPM exams and further training. In her spare time she enjoys paddle boarding and long walks in the forest.
Chantelle’s Contact Details: Email: Click Here! Tel: 02382 359810
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Service Charge Accounts Assistant Sam Needham joined us to support our accountancy team in our head office in their day-to-day tasks and to assist the property management team. He has sought a career in accountancy having recently studied a degree in maths so we are pleased he has chosen to work in our industry and will be a credit to our organisation.
Sam’s Contact Details: Email: Click Here! Tel: 023 8235 9810
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Central Services Coordinator Chloe Couzens, Chloe heads up our pre and post sales department as well as a number of other technical departments within the organisation. This is to allow our property managers to focus on their contact with clients, with a dedicated support network.
Chloe’s Contact Details: Email: Click Here! Tel: 01425 206595
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Compliance Coordinator Byron Cooper, Byron provides much needed support to the team in receiving and processing the many health & safety and fire safety reports and assessments we receive every day. These reports and their recommendations are processed and the tasks given to the property managers to complete, with an oversight by Byron and Helen Macrae. In his spare time Byron takes part in professional sim racing leagues and is an avid traveller and trekker.
Byron’s Contact Details: Email: Click Here! Tel: 01425 206595
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We’re always interested to hear from passionate property professionals at all levels, if we don’t have vacancies now, we will keep your details on record if you wish and notify you when positions open. Contact Us!
‘Evolve Block & Estate Management Ltd’ is a proud regulated 
Member No: 793115