From November 2023 we have appointed a new Out-Of-Hours provider for emergency maintenance to help us provide a great service in the event of an emergency in the evenings, weekends and public holidays.
TNA are a specialist maintenance firm who primarily work with managing agents in the UK so understand the needs and demands of simple and complex blocks and estates. They have hubs in London, West Country and South Coast so they can quickly and efficiently cover our entire portfolio.
You can find out more about TNA HERE – and to find out what to do in an emergency, visit our dedicated OOH page HERE.
Out-Of-Hours cover is an additional service provided to clients and the vast majority opt in to this service but if your residents management company directors have opted out, you will be advised.
Our Offices in London, Ringwood, Southampton & Weymouth are fully covered 24/7 by TNA Building Services, they will look after you in case of an emergency and provide the support you need.
Our new out of hours provider has said the following:
Colin Porter from TNA Building Services: “TNA Building Services Ltd is a well established building maintenance company that works alongside block management companies supporting them with their reactive and planned maintenance works. Operating 24 hours a day and nationwide TNA provides a range of in house services all managed by our own internal helpdesk. TNA is SafeContractor certified, ISO 9001,14001 and 45001 certified and holds Public liability insurance of £25 Million. We are proud to be supporting Evolve Block & Estate Management across their portfolio helping to keep buildings well maintained, clean and tidy and safe.”